Terms & Conditions

General Info

All MistyCouture corsets are tailor made to order, using only the finest materials and measurements requested/submitted by you.

No two corsets are exactly alike.

All of MistyCouture corsets are strong and well crafted as structure and attention to detail are our main focus.

 

We do not work with real leather and any fur - any fur you've come across on the website is faux.

 

Customers are welcome to send in textiles of their choice after a sample has been approved by us.

 

If you see something on the website but want it made slightly different, feel free to inquire for info about bespoke designs!

 

 

Turnaround time 

 

As each design is specifically made to order, corset manufacturing time is about 4-12 weeks  from payment date [standard sizes only] and up to 3 months from measurements file completion and approval [bespoke orders only - the waiting list constantly varies - please inquire via email for specific dates]. Turnaround time does not include shipping.

If you need your corset for a specific day be sure to request a rush service.

Prices for waspies and underbust corsets rush service are the following:

+£50 – max 4 weeks waiting

+£70 – max 3 weeks waiting

+£100 – max 2 weeks waiting

+£130 – max 1 week waiting 

Prices for overbust corsets rush service are the following:

+£80 – max 4 weeks waiting

+£95 – max 3 weeks waiting

+£120 – max 2 weeks waiting

+£150 – max 1 week waiting 

Bespoke designs

 

If the order total is below £400, 50% non refundable deposit is required as order confirmation.

Full payment required before shipping.

If the order total is above £400, 30% non refundable deposit is required as order confirmation and we can arrange a payment plan over 2 or 3 months.

Full payment required before shipment.

Couture & Special Orders

We love creating bespoke designs for special events such as weddings, prom, parties, etc..

Send us an e-mail explaining what type of dress or garment you would like to have and we'll be happy to create your dream design for you.

Please note this service will require a £80 non-refundable deposit that will cover time, designs and editing. This will be deducted from the total, once the order is confirmed.

This kind of service starts from £500, deposit included.

 

 

Colours & Fabrics

 

We are happy to provide fabric and colour samples to help you decide what's the best style for you and to avoid mistakes.

It's possible to make 1 colour or fabric change within 48h from the order confirmation, except in the case of a requested rush service, in which case the project has been started so a sudden change is impossible.

Corset features

All MistyCouture underbust and overbust corsets include the followings:

 

  • 12-16 panels pattern depending on shaping and size required

  • 1-3 fabric layers depending on the fashion fabric chosen. Mirror matching, plaids and detailed patterned fabric may incur additional charges

  • European Coutil fabric always used.  

  • European-made spiral steel bones for maximum comfort and shaping. Flat steel bones used at front and back for extra support.

  • Back lacing with Nickel free metal eyelets

  • 1.5cm high, strong, double-faced polyester ribbon corset lacing. 

  • Triple stitched seams

  • Hand cut handmade bias binding edging

  • Waist tape

Shipping

Domestic Shipping

 

Corsets are shipped via Royal Mail tracked and signed option.

Delivery between 1/2 days within UK.

 

International Shipping 

 

Orders are shipped via standard International option.

Delivery within 10 working days worldwide. This option is not tracked outside UK and it's not insured for damage or loss.

Express shipping via private courier is available worldwide for an extra fee. Delivery worldwide within 5 working days.

We are not responsible for any damages made during transit.

Full insurance is subject to extra charges, Please ask.

We aim to ship all OTR corsets purchased from the

sample sale within 3working days.

OTR ready to ship corsets are clearly marked and cannot be customised.

Bear in mind that during the months of November, December and January, our response and shipping times can be delayed. 

 

Payments and Customs Duties
All our prices are in UK Pounds Sterling (GBP), exclusive of any import duty. For international orders, Customs tax are responsibility of the customer.
By placing your order with us you constitute acceptance of the terms described at which point you are bound to your contract. 
If any invoiced amount is not received by the due date, then without limiting the company's rights, the following will be applicable:
  • Those charges may accrue late interest at 8% of the outstanding balance per week, or the maximum rate permitted by the law, whichever is lower.
  • If we need to seek legal assistance to collect payment for an unpaid invoice, these charges will be added to the outstanding amount owed on the invoice

Returns

 

How to Return/Exchange  

 

Returns are only available on Standard size corsets and are subject to approval. 

All items are thoroughly checked before shipping to ensure the quality of the product. However, if for any reason you find a product to be faulty and you return it to us within 14 days from delivery, we will remake a new item for you. 

No refunds available on Bespoke designs, Made to Measure and Sample sale corsets.

Return/Exchange shipping charges are the customer’s responsibility.

All exchanges need prior authorisation and should be placed carefully in it’s original packaging.

Please insure the package for the value of the items and ship with tracking as we are not liable for lost package.

 

For non-European Union customers, you must clearly mark the package with the word RETURNED GOODS. Otherwise we reserve the right to refuse the package or charge you the full Customs and Excise duty.

 

Please do not hesitate to email us with any questions regarding your order. We will help where we can.

Cancellations

No changes or cancellations accepted after 48h from order confirmation on any made to order and customisable design. 

 

Damaged or incorrect items

 

From time to time MistyCouture will have a samples sale.

The designs on sale will have a detailed description and realistic images of the product on dress form or model. 


Customers will receive exactly what's shown and described and MistyCouture won't take any responsibility for "unrealistic expectations" and won't issue refunds.

No modifications to the product will be made after the purchase. MistyCouture is not responsible for incorrect fit caused by wrong measurements or changes in the client's body. 

Every order will be photographed prior to shipping as evidence of quality and no faults.

 

MistyCouture is not responsible for damages caused during shipping, unless you purchased an insurance option.

Privacy

MistyCouture will treat every customer detail as private and confidential and will only use those supplied info to design, create and send out the order.

MistyCouture will not share any information with third parties, unless required by law.

All rights belong to MistyCouture™ 2018